You can send your watch, clock or jewellery to us for an examination and then quote for repair. All you need to do is download, print and fill in the required details on our postage form.


Postage Tips

Here are a few tips on sending your item to ensure it reaches us quickly and in no worse condition than it was when you sent it.

  • For watches we recommend sending by First Class Signed for with Royal Mail. This is how we usually send items and haven’t had any issues. You can send by insured SpecialDelivery for your peace of mind but this obviously costs more.


  • Clocks we would recommend sending by courier, MyHermes is a good option with fair prices.


  • Make sure to package your item so it can not move around inside the jiffy/box. Remember the parcel will take quite a lot of knocks and bumps on its journey.


  • DO NOT send watch boxes and cushions, we deal with an awful lot of watches and don’t have the space to store watch boxes, some of them are big and bulky. It will also add weight to your package and cost more. Chances are if you send them they will not be returned.


  • Probably the most important thing to remember when sending a clock is to make sure any glass is adequately packed, the glass is thin and easily broken and can be expensive to replace. Its best to put bubble wrap on both inside and outside of glass bezels that open.


  • Don’t forget to also print the contact form and place it inside the parcel.